We are Global Steroid Store, and we prioritize your satisfaction with our refund and returns policy.
We want you to feel confident when purchasing our steroid products.
Our Refund and Returns Policy
At Global Steroid Store, we offer a straightforward refund and returns policy designed to ensure your peace of mind.
30-Day Return Window
You have 30 days from the date you receive your item to request a return.
To be eligible for a return:
- The item must be in the same condition as received.
- It should be unworn or unused, with tags still attached.
- The item must be in its original packaging.
- You’ll need the receipt or proof of purchase.
How to Initiate a Return
Starting a return is easy:
- Contact our customer service team via email or phone.
- Provide your order number and details about the item you wish to return.
- We will guide you through the return process.
Damages and Issues
Inspect your order upon reception.
If you notice any defects, damages, or if you received the wrong item, contact us immediately.
We will evaluate the issue and make it right.
Non-Returnable Items
Certain items cannot be returned:
- Perishable goods: Like food or plants.
- Custom products: Such as special orders or personalized items.
- Hazardous materials: Including flammable liquids or gases.
- Sale items and gift cards: These are non-returnable.
Refund Process
Once we receive your returned item, we will inspect it.
We’ll notify you whether your refund was approved or not.
If approved, you’ll receive a refund on your original payment method.
Keep in mind that it may take some time for your bank or credit card company to process and post the refund.
Exchanges
We do not accept exchanges.
The fastest way to get what you want is to return the item you have.
Once the return is accepted, make a separate purchase for the new item.
FAQs
What if my item is damaged during shipping?
If your item arrives damaged, please contact us right away with photos of the damage. We will resolve the issue promptly.
Can I return an opened product?
Unfortunately, we cannot accept returns on opened products unless they are defective.
Please ensure you check your order carefully before opening.
How long does it take to process my refund?
Refunds typically take 5-10 business days to process after we receive your returned item.
At Global Steroid Store, we’re committed to ensuring that you have a positive shopping experience.
Our refund and returns policy reflects our dedication to customer satisfaction.
Explore our range of steroid products today with confidence!